Frequently asked questions

Super Pumped Trucking specializes in last-mile delivery and logistics for heavy, bulky, and high-value items. We focus on residential and commercial deliveries of materials like flooring, cabinetry, and construction goods, ensuring reliable transport from store to site. Our team is trained to handle complex deliveries—including apartment buildings, multi-floor units, and no-dock locations—with care and efficiency. Whether it's a scheduled retail drop-off or a tailored B2B logistics solution, we deliver with precision, professionalism, and a commitment to customer satisfaction.

We currently serve the entire state of North Carolina, with regular routes across major cities and regional zones. We also handle select deliveries to South Carolina and surrounding states upon request.

We have no strict minimum, but we specialize in larger items such as flooring, cabinets, and commercial goods. For smaller requests, feel free to reach out—we’re happy to advise on the best fit.

Yes, we work with both residential and commercial clients on recurring delivery schedules. Whether you need daily store-to-home drops or regular business-to-business freight, we can tailor a plan for you.

Our services range from standard curbside and threshold delivery to garage or first/multi-floor placement and commercial freight. We handle both dock and no-dock locations and can accommodate apartment buildings and retail stores.

Yes! We offer white-glove service, including in-home placement and item setup assistance. Please request this at the time of booking so we can ensure proper team allocation.

We recommend booking at least 48–72 hours in advance for standard deliveries. For white-glove or large-volume requests, a week’s notice helps us provide the best service.

We don’t currently offer installation services, but we partner with companies who do. We’ll gladly coordinate delivery with your contractor’s schedule to ensure a seamless handoff.

Yes, Super Pumped Trucking carries both commercial vehicle insurance and general liability coverage. Your items—and our crew—are protected throughout the delivery process.

We take every precaution to handle your items with care. In the rare event of damage, our team will document it on-site and guide you through our claims process, which is fast and responsive.

Absolutely. Our team is thoroughly trained in handling, routing, customer interaction, and safety protocols. We maintain high standards and treat your deliveries as if they were our own.

Pricing depends on the size, distance, and service level of the delivery. We offer transparent rates and are happy to provide estimates based on your specific needs.

Yes, we offer volume-based discounts for repeat customers, businesses with regular deliveries, and seasonal promotions. Reach out to discuss how we can save you money.

Of course. Just give us a few quick details—pickup and drop-off locations, item types, and timing—and we’ll get you a quote right away. Fast, clear, and with no hidden fees.

You can schedule by phone, email, or through our booking portal. We’ll confirm all details with you and send a reminder before your scheduled date.

Yes, just contact us at least 24 hours in advance. We understand plans change, and we’re happy to accommodate when possible.

Yes, you’ll receive confirmation with photos and notes upon delivery. We also offer real-time updates and can notify you when our team is 30 minutes out.

Yes, we make it easy to upload forms, repeat past deliveries, or share special instructions. Just email us or use our client portal for fast, streamlined service.